Pkok3 Privacy Policy – How Your Data Is Protected

Welcome to pkok3. We understand that your personal information is valuable, and protecting it is our responsibility. This Privacy Policy ("Policy") clearly explains how pkok3 collects your data, why we collect it, and how we keep it secure.

By using pkok3.org, you agree to this Privacy Policy, so please read it carefully. If anything is unclear, reach out to our support team — we are always ready to help.

1. What information we collect

Pkok3 collects two types of information from you — what you provide directly, and what is collected automatically as you use the site.

Information provided directly

• Registration Details: Full name, date of birth, mobile number, and email address.
• Identity Verification Details (KYC): National ID, passport, or driving license details.
• Financial Information: Payment method details (Mobile Banking/Nagad/Rocket number) — we do not store card or bank account information.
• Contact information: Messages and complaints you send via live chat or email.

Automatically collected information

2. Why this information is collected

Pkok3 only collects data for specific, defined purposes. We never ask for more than what is necessary. Each purpose is detailed below:

• Account Creation & Management: Basic information is required to complete your registration and keep your account secure.
• Age & Identity Verification: pkok3 is committed to ensuring that only adults aged 18 and above use the platform.
• Financial Transaction Processing: Payment information is required to process deposits and withdrawals securely.
• Customer Support: To resolve your issues quickly and provide personalized support.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligations: To comply with applicable laws and directives from regulatory authorities.
• Service Improvement: To analyze which features are used most and improve the overall site experience.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (only with your consent).

3. Data sharing & third parties

Pkok3 never sells your personal information. However, in the limited circumstances below, certain data may be shared with specific third parties:

Authorized Partner Services

• Payment Providers: Mobile Banking, Nagad, Rocket — only the minimum data required to process transactions.
• KYC Verifier: Authorized verification services for identity confirmation.
• Analytics Services: For analyzing site performance — no personal data involved.
• Cybersecurity services: To prevent fraud and unauthorized access.

Sharing Under Legal Obligation

Your information may be legally shared in the following circumstances:

• Upon a lawful order from the Government of Bangladesh or law enforcement agencies.
• In financial intelligence unit investigations.
• By court order.

4. Data storage & security

Pkok3 uses industry-standard technology and practices to keep your data secure. The core components of our security framework are:

• Encryption: All data is protected with AES-256 encryption, both at rest and in transit.
• Access Controls: Only authorized staff can access data, with role-based access controls in place.
• Regular Audits: Third-party security experts conduct regular system audits.
• Backups: Regular encrypted backups to protect against data loss.
• Two-Factor Authentication (2FA): An additional layer of security for your account.

Data Retention Period

Data for active accounts is retained until the account is closed. After closure, certain data may be kept for up to 5 years as required by law, then securely deleted.

5. Cookie & tracking policy

Cookies are small text files stored in your browser. pkok3 uses the following types of cookies:

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features. pkok3 requests cookie consent on your first visit, and you can change your preferences at any time.

6. Your data rights

Every registered user on pkok3 holds the rights listed below. We respect these rights and act on them in a timely manner.

To exercise any of these rights, email us at [email protected]. We will respond within 30 business days.

7. Protection of minors

Pkok3 strictly prohibits anyone under 18 from registering or using the platform. Minor protection is a core pillar of our privacy policy.

• Age verification steps are in place at the time of registration.
• Age is verified as part of the KYC process.
• If we become aware that a minor has submitted information, it will be deleted immediately and the account will be closed.
• If you have concerns, parents can contact us at [email protected].

8. International data transfers

Pkok3 primarily serves users in Bangladesh. However, some technology service providers operate on international servers. In such cases:

• All data transfers take place over encrypted channels.
• International partners comply with GDPR or equivalent privacy standards.
• The utmost care is taken when transferring personal data.
• Local data storage is prioritized in accordance with applicable laws.

9. Policy changes

Pkok3 may update this Privacy Policy at any time. When changes are made, we will:

• We will update the "Last Updated" date at the top of this page.
• A notification will be sent to your registered email address for any significant changes.
• 30 days' notice will be given before any significant changes take effect.

Continued use of pkok3 after any policy change will be considered acceptance of the updated policy. We recommend checking this page periodically.

10. Contact & complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team:

• Email: [email protected]
• Live chat: Available 24/7 from any page on the site.
• Response Time: Email complaints will receive a response within 48 hours.
• Data Rights Request: Completed within 30 business days.